Shipping and Delivery Policy

Instructions
If you intend to use this component with Finsweet's Table of Contents attributes follow these steps:
  1. Remove the current class from the content27_link item as Webflows native current state will automatically be applied.
  2. To add interactions which automatically expand and collapse sections in the table of contents select the content27_h-trigger element, add an element trigger and select Mouse click (tap)
  3. For the 1st click select the custom animation Content 27 table of contents [Expand] and for the 2nd click select the custom animation Content 27 table of contents [Collapse].
  4. In the Trigger Settings, deselect all checkboxes other than Desktop and above. This disables the interaction on tablet and below to prevent bugs when scrolling.

This Delivery Policy outlines how you can access and activate your PlanetWise subscription.

Delivery Method

Our PlanetWise software is delivered electronically. Upon successful signup, you'll receive access through one or more of the following methods:

  • Account Creation: You'll create an account with login credentials to access the service through our secure web application.
  • Software Download: In some cases, you may need to download additional software to use the full features of the service. Download links will be provided within your account dashboard.
  • Integration with Existing Systems: Our service may integrate with your existing systems. Specific instructions and support for integration will be provided.

Activation Timeframe

In most cases, your account will be activated and ready for use immediately after successful signup. However, for certain plans or setups requiring additional configuration, activation may take up to 48 hours. You'll receive a notification email confirming your account activation.

Data and Security

Your data is stored securely on our cloud servers, which utilize industry-standard security protocols. For more information on our data security practices, please refer to our Privacy Policy.

Technical Support

We offer comprehensive technical support to ensure a smooth experience with our service. You can reach our support team through the following channels:

We aim to respond to all support inquiries within 24 business hours.

Free Trials

If you choose to start with a free trial, you'll receive instant access to the service upon signup. The free trial will last for 14 days and will automatically convert to a paid subscription unless canceled before the end of the trial period.

Upgrades and Downgrades

Upgrading or downgrading your subscription tier will take effect immediately. Upgraded features will be accessible within your account, while downgraded features may become unavailable.

For any further questions regarding our Delivery Policy, please don't hesitate to contact us.

Have questions?

Contact our support team for further assistance.
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